| Please include as much information as possible about the Hardware and/or Software.
For Hardware
Manufacturer, Model Number, Serial Number, Configuration and Options would be helpful. Describe what the problem is with as much detail as possible and what you have done to correct or repair the problem.
For Software
Manufacturer, Revision, PC and Operating System (Windows XP, Vista, etc.), Configuration and Options would be helpful. Describe what the problem is with as much detail as possible and what you have done to correct or repair the problem.
The more information we have the more likely our technician will be to have the items on hand to resolve your problem with one trip.
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